Provider and scope

The service is provided by Oma’s Cloud, Caroline-Herschel-Straße 23, 81829 Munich, Germany, owner Tobias King-Petong ("Oma’s Cloud", "we", or "us"). These Terms apply when you create an account or use the website, API, monitoring, metrics, dashboard, or alarm features.

By creating an account or using the service, you agree to these Terms. Anyone acting for an organisation confirms that they are authorised to bind it.

The service

Oma’s Cloud provides hosted tools for receiving, storing, querying, and visualising metrics and for configuring alarms and related notifications. The current feature set and technical requirements are described in the documentation.

The service is not designed as the sole control or warning system for safety-critical, life-support, emergency, or other high-risk environments. You remain responsible for appropriate backups, monitoring redundancy, and operational safeguards.

Accounts and access

Provide accurate account information and keep it current.
Keep passwords, API tokens, and other credentials confidential.
Use the service only if you can legally enter into this agreement.
Tell us promptly at support@omas.cloud if you suspect unauthorised access.

Your data

You retain all rights in metrics, configuration, and other data you submit ("Customer Data"). You grant us only the limited rights needed to host, process, transmit, and display Customer Data to provide, secure, maintain, and support the service.

You are responsible for Customer Data and for having the rights and lawful basis needed to submit it. Do not submit unlawful content or special-category, highly sensitive, or regulated personal data unless the service and a separate written agreement expressly support that use.

Acceptable use

You must not use the service to:

break the law or infringe the rights of others;
upload malware or malicious code, or attempt unauthorised access;
interfere with, overload, probe, or circumvent service security or usage limits;
send abusive, deceptive, or unsolicited communications; or
resell the service unless your plan or a written agreement permits it.

Fees and billing

Paid use is charged according to the pricing and billing terms shown when you subscribe or incur usage. Prices exclude taxes unless stated otherwise. Promotional or monthly usage credit is non-transferable, has no cash value, and expires as described with the offer.

If payment is overdue, we may restrict paid features or suspend service after reasonable notice where the law permits. Charges incurred before suspension or termination remain payable.

Availability and changes

We use reasonable care to operate the service securely and reliably, but uninterrupted or error-free availability is not guaranteed. Maintenance, security events, third-party failures, and circumstances outside our reasonable control may affect it.

We may improve, modify, or discontinue features. We will provide reasonable notice of changes that materially reduce paid functionality where practicable. Mandatory statutory rights remain unaffected.

Intellectual property

Oma’s Cloud and its licensors retain all rights in the service, software, documentation, branding, and related materials. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your subscription or permitted free use. No ownership is transferred to you.

Suspension and termination

You may stop using the service and close your account at any time, subject to any agreed billing period. We may suspend or terminate access for a material or repeated breach, a security risk, non-payment, or where required by law. Where reasonable, we will give notice and an opportunity to remedy the issue first.

Before closing your account, export any Customer Data you need. After termination, we may delete Customer Data in accordance with the Privacy Policy and applicable retention obligations.

Warranty and liability

We are liable without limitation for intent and gross negligence, for injury to life, body, or health, under the German Product Liability Act, and wherever liability cannot legally be limited.

For slight negligence involving an essential contractual obligation, liability is limited to the foreseeable loss typical for this kind of agreement. Otherwise, liability for slight negligence is excluded to the extent permitted by law. Mandatory consumer warranty and digital-service rights remain unaffected.

Governing law and jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this does not deprive you of mandatory protections provided by the law of your country of residence.

For merchants, public-law entities, and public-law special funds, Munich is the exclusive place of jurisdiction. Statutory jurisdiction rules apply in all other cases.

Changes and contact

We may update these Terms for future use when required by law, security, or material service changes. We will communicate material updates in advance where required and will not reduce rights already earned without a valid legal basis. If you do not accept an update, you may stop using the service before it takes effect.

Questions about these Terms can be sent to:

support@omas.cloud