# Create notification channels

Configure email and webhook channels in the UI so alarms can notify the right destination.

Notification channels are workspace destinations used by alarms. Create them before adding notifications to an alarm rule.

Each channel has a stable name. Alarms refer to channels by that name, so choose names that describe the destination, such as `ops-email`, `incident-webhook`, or `checkout-oncall`.

## Open notification channels

Open **Notification Channels** from the Alarms section of the app.

The page shows existing channels, their type, target, verification status, and delete action.

## Create an email channel

Use an email channel when alarm state changes should send email.

1. Enter a channel name.
2. Set **Type** to **Email**.
3. Enter the destination email address.
4. Select **Create**.

The app sends a verification code to the email address. The channel appears as **Unverified** until the code is confirmed.

## Verify an email channel

Find the unverified email channel in the channel list.

Enter the six-digit verification code from the email and select **Verify**.

If the code expired or was lost, select **Resend** to send a new verification code.

Only verified email channels can be attached to an alarm. An unverified channel can appear in the channel list and alarm form, but the API rejects an alarm that references it.

## Create a webhook channel

Use a webhook channel when alarm state changes should call an HTTP endpoint.

1. Enter a channel name.
2. Set **Type** to **Webhook**.
3. Enter the webhook URL.
4. Select **Create**.

Webhook channels do not require email-style verification. Make sure the destination URL is stable and controlled by the system that should receive alarm notifications.

## Use channels in alarms

When creating an alarm, use **Notification Channels** to select the destinations for alarm state changes.

The alarm form lists the channels available in the current workspace. Check each channel that should receive notifications. You no longer need to type channel names manually.

The alarm sends notifications to those channels when its state changes.

Verify email channels before selecting them from alarms. Webhook channels do not require verification.

## Delete a channel

Use **Delete** on the channel row to remove a notification channel. A channel cannot be deleted while an alarm references it; edit those alarms to remove the channel first.

## Permissions

Creating, verifying, resending, and deleting notification channels require workspace permissions for notification channel actions.

See [Create and use roles](/docs/roles) for custom role policies, and [Create an alarm](/docs/alarms) for adding channels to alarm rules.